Privacy Policy for 02-Helpline Digital Marketing Agency
At 02-Helpline (“we,” “our,” or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your data when you visit our website, https://02-helpline.co.uk/ (“the Site”). This policy also applies to the services provided by our digital marketing agency to clients across the globe. By using our Site and services, you agree to the practices described in this policy.
1. Information We Collect
We collect two types of information:
- Personal Information: This includes any data that can identify you directly, such as your name, email address, phone number, billing information, or other details you provide when you fill out contact forms or engage with us for our services.
- Non-Personal Information: This includes general data about your usage of the Site, such as IP addresses, browser type, device information, and browsing behavior. This data is used to improve the performance and user experience of the Site.
2. How We Collect Information
- Direct Collection: We collect personal information when you directly provide it to us, such as through forms, email inquiries, or signing up for our services.
- Automated Collection: We use cookies and similar technologies to collect non-personal information about how visitors use our Site. This may include tracking your IP address, device type, and user activity.
3. Use of Information
We use the information we collect for the following purposes:
- To provide digital marketing services and communicate with you.
- To improve and personalize your experience on our Site.
- To analyze website usage trends, diagnose problems with our servers, and administer our Site.
- To send promotional content or information related to our services (if you opt-in).
- To comply with legal obligations and enforce our terms and conditions.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies (such as web beacons, pixels, and scripts) to enhance your browsing experience. These technologies collect information such as your IP address, browser type, and browsing behavior. You can control the use of cookies through your browser settings. Please note that disabling cookies may impact your user experience on our Site.
For more information about cookies, please refer to our Cookie Policy (if applicable).
5. Google Ads and Third-Party Advertising
We use Google Ads and other third-party advertising services to display advertisements to users based on their previous visits to our Site or other websites across the internet. These ads may use cookies, web beacons, and similar technologies to collect non-personal information and track user behavior.
Google Ads serves ads based on user interests through the use of cookies and information from third-party websites. You can manage your ad preferences or opt-out of personalized ads using the Google Ads Settings.
Google’s Policy on Personalized Advertising: Google adheres to strict data usage policies, ensuring that any data used for ads does not personally identify users. Google Ads are also subject to Google’s AdWords & AdSense Policies.
For more information, you can review Google’s privacy policy at https://policies.google.com/privacy.
6. Sharing Your Information
We do not sell, rent, or lease your personal information to third parties. However, we may share your information in the following cases:
- Service Providers: We may share your information with trusted third-party service providers who help us operate our business, such as payment processors, hosting services, and marketing platforms.
- Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or legal requests, such as subpoenas, court orders, or requests from government authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of our assets, your information may be transferred as part of the transaction.
7. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. If you wish to request that we delete your information, please contact us using the details provided below.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you.
- Request corrections or updates to your personal information.
- Request the deletion of your personal information (subject to certain conditions).
- Opt-out of receiving promotional emails and communications.
To exercise these rights, please contact us at the details provided below.
9. Security of Your Information
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
10. International Transfers
As a digital marketing agency serving clients worldwide, we may transfer your personal information to other countries. By using our Site and services, you consent to the transfer and processing of your data in countries outside your home country, which may have different data protection laws.
11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page, and we will update the “Effective Date” at the top of this policy.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights, please contact us at:
02-Helpline
Email: [info@02-helpline.co.uk]
Phone: [+442081337871]
Website: https://02-helpline.co.uk/